Our passion is to inspire, educate and support you in achieving and maintaining your desired health goals, and restoring a healthy balance to your life.
LEGAL INFORMATION & POLICIES
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form or survey, you may be asked to provide certain information such as your contact information (name, e-mail address, mailing address, and telephone number), age group, gender, and areas of interest, and the products you use. If you decide to place an order, we also need to know your delivery and billing address, credit card number and expiration date. When you purchase goods or register for courses/trainings on this Website, once the transaction has been approved, for security reasons your credit card details are deleted and not held in any digital form, and will need to be re-entered on subsequent visits.
The information you provide may be used by us to create and deliver to you our newsletters, surveys or other communications containing product information, tips, promotions or information concerning your order.
We may collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular.
When you register at this Website, you may opt-out of receiving future communications from us. You may unsubscribe by clicking the "unsubscribe" link at the bottom of each e-mail you receive from us and following the instructions provided.
Your privacy is constantly respected at our website. If you have any questions, comments or concerns about our privacy practices, please contact us.
COMPLAINTS HANDLING PROCEDURES
Should you have a complaint regarding your treatment or a member of our team, in the first instance please email firstname.lastname@example.org and your complaint will be addressed and responded to within 72 hours.
At The Bodyguard Clinic we subscribe to the National Code of Conduct for Healthcare Workers in Queensland. Full details regarding the Code can be found here.
If after raising your complaint with us, you are not satisfied with the outcome, you are able to conduct the Health Industry Ombudsman. The details and complaint filing information are here.